Product Offerings
Products:
Espresso Machines: Wega, Astoria, Barista Attitude, Slayer, Isomac
Coffee Grinders: Mazzer
Fully Automatic Coffee Machines: Franke
Coffee Accessories: Motta, BRITA
Coffee Works Express Pty Ltd is a leading Australian importer and distributor of premium coffee machines, grinders, and related café equipment. With a long-standing presence in the specialty coffee industry, the company supports cafés, roasteries, and hospitality venues across the country with top-tier coffee equipment and service solutions. Based in Riverwood, New South Wales, and with an additional branch in Victoria, Coffee Works Express (CWE) operates with a customer-centric philosophy backed by global brand partnerships.
Core Business
CWE’s core business focuses on importing, distributing, and servicing professional coffee equipment. The company partners with globally recognized brands to deliver high-performance espresso machines, grinders, automatic coffee systems, and accessories to commercial clients in Australia.
They serve as a comprehensive supplier by offering:
- Sales and consultation for café setup
- Equipment training and technical support
- Parts and maintenance services
- Wholesale relationships with cafés and foodservice businesses
Product and Service Offerings
Espresso Machines
CWE distributes an extensive range of traditional espresso machines tailored for various volume requirements and aesthetic preferences:
- Wega
- Astoria
- Barista Attitude
- Slayer
- Isomac
Each brand represents a tier of reliability, design, and brewing precision, making CWE a go-to partner for café professionals.
Coffee Grinders
- Mazzer: Known globally for durability and precision in grind size control, Mazzer grinders are essential equipment for quality espresso preparation.
Fully Automatic Coffee Machines
- Franke: These high-performance, Swiss-engineered machines are popular in large-scale hospitality, hotel, and corporate environments for their consistency and automation.
Coffee Accessories
CWE also supplies a wide array of accessories through:
- Motta – Professional tampers, milk pitchers, and barista tools
- BRITA – Water filtration systems for optimal espresso machine performance
These offerings provide clients with a full suite of equipment necessary for professional coffee service.
Specialisation and USP
CWE distinguishes itself in the Australian market through:
- Exclusive distribution rights for several globally respected brands
- Strong technical support and after-sales service network
- Expert consultation for café design and fit-out
- Direct import channels, ensuring competitive pricing and consistent stock
- National reach with offices in New South Wales and Victoria
The company provides bundled solutions, from equipment selection and installation to ongoing servicing, creating lasting value for their commercial clients.
Financials and Market Position
Although Coffee Works Express does not publicly share financial details, it operates within Australia's thriving commercial coffee equipment market. According to IBISWorld, the café and coffee shop industry in Australia surpassed AUD 10 billion in revenue in 2023, driven by a growing coffee culture and emphasis on specialty brewing.
CWE’s partnerships with industry-leading brands such as Wega and Mazzer place it in a high-value segment of this market, catering to businesses seeking premium and reliable equipment.
Shipment and Export Data
There are no publicly accessible international shipment records for CWE on platforms such as ImportYeti or Volza, indicating the company’s primary operations are focused on domestic distribution and service within Australia.
Target Market
Coffee Works Express serves a diverse B2B customer base, including:
- Specialty cafés and coffee roasteries
- Hotels and resorts
- Restaurants and foodservice venues
- Corporate office cafeterias
- Equipment resellers and consultants
Their clients typically require dependable, scalable solutions for high-volume coffee service, and value the premium aesthetics and performance of CWE's product lines.
Capabilities
CWE demonstrates robust capabilities in:
- Multi-brand equipment distribution
- Customized café equipment packages
- Installation, training, and support services
- Parts procurement and maintenance
- National logistics infrastructure
Their team comprises specialists in both technical service and barista equipment consultation, allowing them to offer end-to-end equipment solutions for hospitality businesses.
Certifications and Compliance
All espresso machines and equipment distributed by CWE comply with Australian safety and electrical standards. The international brands they represent (such as Franke and Wega) also conform to CE certification, ISO manufacturing standards, and food-grade material regulations.
Customer Testimonials
The company is well-regarded among industry professionals. Although direct testimonials are limited on public review platforms, recurring praise is observed in café owner forums and social media for:
- Product reliability
- Access to spare parts
- Responsive customer service
- In-depth knowledge of brewing systems
One café operations manager shared: “We’ve been using Wega and Mazzer equipment supplied by CWE for five years – they’ve been consistent, efficient, and helpful with any service needs.”
Major Achievements
- Became one of Australia's primary distributors for Wega, Mazzer, and Franke
- Established dual operational bases in Sydney and Melbourne for broader service coverage
- Partnered with leading brands in barista equipment and water filtration
- Played a key role in outfitting hundreds of cafés and hospitality venues nationwide
Coffee Works Express continues to strengthen its reputation as a reliable supplier and service provider in the Australian specialty coffee scene, delivering trusted equipment solutions tailored to the needs of modern cafés and commercial coffee operations.