GMMI, Inc., headquartered in Pembroke Pines, Florida, USA, is a globally recognized provider of medical cost containment, travel assistance, and healthcare risk management solutions. With over 30 years of experience, GMMI offers a comprehensive suite of services that support insurance carriers, assistance companies, self-insured groups, and government organizations in managing complex healthcare and travel claims with efficiency, transparency, and compliance.
Core Business
GMMI’s core business lies in the administration and optimization of medical claims, cost containment strategies, and 24/7 global assistance services. As a third-party administrator (TPA), the company combines medical expertise with proprietary technology platforms to deliver seamless, efficient, and cost-effective solutions across borders.
GMMI is a wholly owned subsidiary of Global Excel Management Inc., which enhances its global reach and operational synergy.
Product and Service Offerings
1. Medical Cost Containment & Claims Management
- Claims review, audit, repricing, and negotiation
- Multilingual case handling teams with deep market insights
- Transparent cost savings metrics for clients
2. 24/7/365 Worldwide Assistance
- Emergency medical assistance for policyholders worldwide
- Coordination of hospital admissions, medical evacuations, and repatriations
- Access to global assistance agents and healthcare professionals
3. Medical Provider Networks
- Direct access to a wide network of pre-negotiated healthcare providers
- Includes over 800,000 physicians, hospitals, and urgent care centers in the U.S.
- Global partnerships ensure quality healthcare access in over 180 countries
4. Medical Case Management & Utilization Review
- Evidence-based clinical assessments by board-certified professionals
- Ongoing monitoring to ensure appropriate, necessary, and cost-efficient care
- Reduction in over-utilization and avoidance of unnecessary procedures
5. International TPA Services
- Third-party administration for international insurance and health plans
- Claims adjudication, payment processing, compliance, and client reporting
- Customizable workflows adapted to regulatory requirements in multiple regions
6. GMMI Online Portal
- Secure, real-time platform for case tracking, claims submission, and reporting
- Enables clients to monitor KPIs, cost savings, and provider performance
- HIPAA-compliant data exchange and integration
Specialization and Unique Selling Proposition
GMMI’s unique positioning stems from:
- Deep expertise in international healthcare cost structures
- 24/7 multilingual support for clients in over 60 countries
- Strong emphasis on data-driven decisions, clinical integrity, and regulatory compliance
- Ability to integrate seamlessly with insurers’ systems for full-service TPA functions
- Proven success in reducing claims costs by 30% or more through negotiated savings and audits
The company’s reputation is built on service excellence, reliability, and transparent reporting, backed by decades of cross-border healthcare management experience.
Financial Strength
As a subsidiary of Global Excel, GMMI benefits from a robust financial foundation. Global Excel collectively handles over 1.5 million cases annually, processes more than $2 billion in claims, and partners with some of the world’s leading travel, health, and expatriate insurers.
GMMI itself processes hundreds of thousands of cases annually, with an operational team exceeding 250 professionals including medical doctors, claims specialists, and customer support agents.
Global Operations and Reach
- Operations support for cases in over 180 countries
- Headquarters in Pembroke Pines, FL, with satellite offices and call centers across the U.S. and abroad
- Long-standing partnerships with providers and insurers in Europe, Latin America, Middle East, and Asia-Pacific
Target Market
GMMI serves:
- Travel insurance providers
- Health insurance carriers
- Third-party administrators
- Self-insured employer groups
- Government healthcare entities
- Assistance companies seeking outsourced clinical and administrative support
Capabilities
- Real-time case triage and claims adjudication
- In-house medical director and clinical review teams
- Global network of multilingual agents and case managers
- Compliance with HIPAA, GDPR, and international insurance regulations
- Technology integration via API for client platforms
Certifications and Compliance
- ISO 9001:2015 certified
- Full compliance with HIPAA for data security
- GDPR-compliant data handling for European clients
- Regular audits to ensure internal controls and quality benchmarks are met
Customer Testimonials
From a leading global travel insurance partner:
“GMMI’s cost containment services have saved us millions while enhancing member satisfaction through faster, more coordinated care.”
— Director of Claims Operations, International Insurance Company
From a health plan administrator:
“Their clinical case management has reduced our average length of hospital stays and eliminated non-essential treatments. It’s evidence-based and efficient.”
— VP of Medical Affairs, Self-Insured Health Plan
Major Achievements
- Processed millions of claims and assistance cases since inception
- Developed one of the industry’s most user-friendly claims and case portals
- Recognized for excellence by international travel and health insurance forums
- Played a critical role in global medical evacuation logistics during COVID-19
- Continues to innovate in telehealth triage, predictive claims analytics, and automated adjudication tools
GMMI, Inc. remains a trusted and transformative partner in global medical risk management, delivering unmatched value through integrated services, clinical excellence, and operational transparency.
