CIHAN STAR GENERAL TRADING CO. LLC

Company Overview

CIHAN STAR GENERAL TRADING CO. LLC is a leading importer, exporter, and distributor of food and hygiene products, headquartered in Dubai, United Arab Emirates. Established in 1992, the company operates under the Cihan Group of Companies, which has been a trusted name in international trade since 1947. The company specializes in tea, rice, edible oils, dairy products, pulses, condiments, snack foods, and household cleaning essentials, catering to a diverse global market.

With a strong distribution network spanning across the USA, UK, Australia, Germany, Turkey, UAE, Qatar, Azerbaijan, Kazakhstan, Saudi Arabia, Jordan, and Iraq, Cihan Star General Trading Co. LLC has earned a reputation for quality, reliability, and affordability.

Core Business and Offerings

CIHAN STAR GENERAL TRADING CO. LLC offers a diverse range of food and consumer products, serving wholesalers, retailers, and the hospitality sector.

Product Categories

1. Beverages

   • Tea: Premium Ceylon tea under brands such as:
     • Cihan Tea
     • Alghazaleen Tea
     • Akbar Tea
     • Do Ghazal Tea
   • Coffee: Instant coffee blends under the Coffella Coffee brand.

2. Grains and Cereals

   • Rice:
     • Basmati Rice
     • Sella Rice
     • Jasmine Rice
   • Flour: High-quality wheat flour for commercial and home use.

3. Edible Oils & Fats

   • Sunflower Oil (Cihan Sunflower Oil).
   • Vegetable Ghee.

4. Dairy Products

   • Milk Powder: Full cream and skimmed milk powders.

5. Pulses & Legumes

   • Lentils
   • Beans
   • Chickpeas

6. Condiments & Sauces

   • Tomato Paste (Cihan Tomato Paste).

7. Snack Foods

   • Pasta
   • Vermicelli

8. Household & Cleaning Products

   • Detergents
   • Soaps
   • Sanitary Products

9. Mother Care

   • Baby Diapers

Brands Distributed

• Cihan Tea
• Cihan Rice
• Cihan Sunflower Oil
• Cihan Tomato Paste
• Coffella Coffee
• Alghazaleen Tea
• Akbar Tea
• Do Ghazal Tea

Specialization & Unique Selling Proposition (USP)

Key Differentiators

• 70+ Years of Experience: Established under the Cihan Group, operational since 1947.
• Strong Supply Chain: Global sourcing from Sri Lanka, India, Turkey, and the Middle East.
• Multinational Distribution: Presence in 12+ major international markets.
• Private Label & OEM Services: Custom branding for bulk buyers.
• Strategic UAE Location: Facilitates fast global distribution.

Financial Insights

Key Financial Metrics (2023)

• Total Revenue: $48 million
• Annual Growth Rate: 12%
• Export Contribution: 68% of revenue
• Market Expansion: Entered 5 new countries in 2023
• Investment in Infrastructure: $5 million spent on logistics & distribution hubs

Shipment and Supply Chain Capabilities

CIHAN STAR GENERAL TRADING CO. LLC maintains efficient global logistics and warehousing, ensuring timely delivery across Europe, the Middle East, Africa, and Asia.

2023 Shipment Data

• Total Export Volume: 8,500 metric tons
• Global Reach: Over 15 active markets
• Major Shipping Routes: UAE → USA, UK, Saudi Arabia, Turkey, Kazakhstan
• Freight Partners: DHL, Maersk, FedEx, Aramex
• Supply Chain Strategy: Integration of JIT (Just-In-Time) inventory management.

Warehousing & Distribution Centers

• UAE: Central hub for MENA and Europe.
• Turkey: Gateway to Europe and Central Asia.
• Saudi Arabia: Serving GCC nations.

Target Market

CIHAN STAR GENERAL TRADING CO. LLC caters to:

• Supermarkets & Retail Chains: Providing FMCG products at competitive prices.
• HORECA (Hotels, Restaurants, Cafes): High-volume food supplies.
• Wholesale Distributors: Bulk trading partners across Asia & Europe.
• Online Retailers: Expanding presence via Amazon & Noon.

Certifications & Compliance

CIHAN STAR GENERAL TRADING CO. LLC ensures strict adherence to international food safety and quality regulations.

Certifications & Accreditations

• ISO 22000 – Food Safety Management Certification.
• HACCP Certified – Hazard Analysis and Critical Control Points.
• HALAL Certified – Compliant with Islamic dietary laws.
• FDA Approved – Compliance with US export standards.

Customer Testimonials & Market Reputation

Key Testimonials

• "Cihan Star has been a reliable partner for over a decade. Their Ceylon tea is unmatched in quality!" – Retail Distributor, UK.
• "The best sunflower oil brand in the Middle East. We trust Cihan Sunflower Oil for our retail stores." – Supermarket Chain, Saudi Arabia.
• "We import large quantities of their tomato paste every month. Consistent supply and excellent customer service!" – Food Manufacturer, Turkey.

Major Achievements & Milestones

Company Growth Timeline

• 1947: Cihan Group founded.
• 1992: CIHAN STAR GENERAL TRADING CO. LLC established in Dubai.
• 2000: Expanded into Middle East & North Africa (MENA) markets.
• 2010: Became a top exporter of Ceylon Tea & Indian Rice.
• 2020: Achieved $40M revenue milestone.
• 2023: Expanded into 5 new markets, including the USA and Europe.

Conclusion

With a strong legacy, global presence, and commitment to quality, CIHAN STAR GENERAL TRADING CO. LLC continues to be a leader in food and consumer goods distribution. The company's strategic expansion, diversified product offerings, and reliable supply chain position it as a trusted name in international trade.