OOLIO Pty Limited is a leading hospitality technology company based in Melbourne, Australia, offering a full suite of smart, integrated solutions for modern foodservice operations. Designed to simplify and streamline every aspect of restaurant and hospitality management, OOLIO delivers intelligent point-of-sale (POS) systems, payment processing, self-ordering technology, kitchen management tools, and loyalty platforms—all within a unified ecosystem.
Serving cafés, restaurants, quick-service outlets, and large-scale hospitality enterprises, OOLIO enables food businesses to boost operational efficiency, elevate customer experience, and drive sustainable growth through data-driven innovation.
Core Offerings
OOLIO’s modular platform includes:
- OOLIO POS System: A cloud-based, intuitive POS solution designed for speed and ease of use. Features include real-time sales reporting, inventory tracking, and staff management.
- OOLIO Payments: An integrated payment processing solution supporting contactless, mobile, and card payments with competitive rates and seamless reconciliation.
- OOLIO Self-Ordering: Digital ordering via kiosks, QR code-enabled tables, or web-based menus, reducing wait times and enhancing customer autonomy.
- OOLIO Kitchen Management: Streamlined kitchen display systems (KDS) for real-time order tracking, food preparation timing, and communication between service and kitchen teams.
- OOLIO Loyalty: Customizable rewards programs that build customer retention and encourage repeat visits through personalized incentives.
Each component is fully integrated, allowing seamless data flow and control from a single interface across all business operations.
Market Position and Target Segments
OOLIO serves a growing base of foodservice clients across Australia and the Asia-Pacific, including:
- Independent Restaurants and Cafés
- Multi-location Chains
- Franchise Operations
- QSR (Quick Service Restaurants)
- Hotels and Catering Services
The system is designed to scale with business growth, from single-store operators to enterprise-level clients. Its flexibility and modular architecture make it a popular choice among new-gen food entrepreneurs and digital-native operators.
Growth and Industry Impact
While specific revenue figures for OOLIO Pty Ltd are not publicly available, industry estimates and user adoption suggest significant momentum in Australia’s competitive POS market:
- The Australian restaurant POS market was valued at AUD 350+ million in 2023, with digital transformation accelerating due to post-pandemic operational demands.
- OOLIO has rapidly grown its customer base through partnerships with hospitality groups and by offering localized support and competitive pricing.
- Its robust integrations with accounting tools (e.g., Xero), delivery platforms (e.g., DoorDash, Uber Eats), and inventory systems add measurable value to food businesses.
Technological Capabilities
- Cloud-native architecture: Enabling 24/7 access to business analytics, remote management, and scalability.
- Mobile-first interfaces: Allowing managers and staff to operate across tablets and smartphones.
- Advanced Analytics: Real-time dashboards, sales heatmaps, staff productivity insights, and menu performance metrics.
- API Integrations: Supports third-party tools including reservation systems, accounting software, and marketing platforms.
Customer Testimonials and Feedback
OOLIO’s solutions are widely recognized by users for reliability, ease of onboarding, and responsive support:
“OOLIO helped us digitize our entire operation—from table orders to the kitchen screen to customer payments—all without chaos during peak hours.” – Café Owner, Melbourne
“We were able to reduce ordering errors and cut down service time by 30%. The loyalty features brought back more repeat customers than we anticipated.” – Restaurant Manager, Brisbane
The company maintains an average 4.5+ star rating across third-party review platforms such as Capterra and Trustpilot.
Certifications and Compliance
OOLIO complies with:
- PCI DSS Standards: Ensuring secure credit card processing and data handling.
- GDPR-Compliant Systems: For handling customer data and marketing consents, especially in loyalty modules.
- Australian Consumer Law: Clear, transparent pricing and service agreements.
Digital and Social Media Engagement
OOLIO maintains an active presence on:
- LinkedIn: B2B industry engagement and case studies.
- Instagram and Facebook: Product showcases, customer success stories, and feature updates.
- Online Help Centre and Resource Library: Offering user documentation, video tutorials, and system FAQs.
Achievements
- Expanded from Australia to clients in Singapore, New Zealand, and Southeast Asia, according to client testimonials and regional partnerships.
- Recognized in hospitality technology expos and innovation conferences such as Fine Food Australia and Hospitality Leaders Summit.
- Rolled out enterprise-level solutions for chains with 10+ outlets, showcasing scalability and implementation efficiency.
OOLIO Pty Limited continues to redefine the hospitality technology landscape with scalable, integrated tools that empower food businesses to operate smarter, faster, and more profitably in an increasingly digital-first environment.
